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Terms & Conditions for Tours

Important Instructions regarding the Pre & Post Congress Tours -
  1. All tours are handled by ICE - Integrated Conference & Event Management, a division of the Indian joint- venture company of TUI Travel PLC. Please book your tours directly with them - e-mail: Fax : +91 11 41653101, Attn. Mr. Sanjay Bhatt.
  2. To accommodate various tastes & budgets, ICE has offered two categories of hotels for each tour - Luxury Hotels & Deluxe Hotels.
  3. Tours are subject to availability of rooms and flight seats.
  4. The airfares and the timings are subject to change.
  5. ICE also offers private tours and will be glad to make special itineraries for you.
Payment -
  1. Tour will be confirmed after receipt of 100% advance deposit.
  2. Payment can be made online by Visa / Master / Diners cards, select net-banking accounts or by wire transfer or by demand drafts. Details will be provided by ICE at the time of tentative confirmation of services.
Cancellations -

All cancellations / amendments must be received by ICE in writing and refunds will be made after deducting the retention charges as per the following criteria -
Cancellation / Amendment Period (receiving of written / electronic communication at our office) Retention Charges (%age of the tour cost)
16-30 days before the scheduled start 50% retention.
8-15 days before the scheduled start 75% retention.
1-14 days before the scheduled start 100% retention.
Cancellation on day of travel / No Show 100% retention.

Please note -
  1. Amendments in terms of change of dates, change of tours, reduction in number of passengers will be treated as cancellations & amended requests will be subject to availability of facilities. Inability of ICE to provide services as per amendments will not dilute its right to charge retention.
  2. The above applies to the tour cost (ground arrangements) only. The cancellation charges for air tickets will be as per the airlines rules applicable.
  3. Full advance collected shall be refunded in case the tour is cancelled by us due to any reason. However, the delegates will be offered alternatives in case of cancellation.
For private tours, tailor-made itineraries and any specific needs or queries, please contact ICE at