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Terms & Conditions for Tours

Important Instructions regarding the Pre & Post Congress Tours -

1. All tours are handled by ICE - Integrated Conference & Event Management, a division of the Indian joint-venture company of TUI Travel PLC. Please book your tours directly with them - e-mail: , Fax : +91 11 41653101, Attn. Mr. Sanjay Bhatt.

2. To accommodate various tastes & budgets, ICE has offered two categories of hotels for each tour - Luxury Hotels & Deluxe Hotels.

3. Please note that tours will operate if minimum 15 persons choose to participate in that particular tour & hotel category and deposit advance before the last date for booking.

4. The last date for booking is one month prior to the start date.

5. Tours having inadequate confirmed bookings may be cancelled after the last date and the advance collected will be refunded in full or adjusted against any other tour or travel services that the delegates may choose to buy from ICE.

6. Tours are available on first-come-first-served basis.

7. Limited seats in economy class & Business class (wherever available) have been reserved on the flights shown in the itinerary.

8. Limited rooms have been booked at the hotels chosen in the itinerary.

9. In case of more bookings, all possible efforts will be made to accommodate additional bookings.

10. The airfares and the timings are subject to change.

11. ICE reserves the right to cancel a tour without prior notice due to any unforeseen circumstances or in the best interest of the delegates or the congress.

12. ICE also offers private tours and will be glad to make special itineraries for you.

Please book your tours well in advance to avoid disappointment later.

Payment -

1. Advance payment to be made within 3 days of receiving a tentative confirmation from ICE.

2. 25% deposit to be made at the time of booking if bookings are made more than one month prior to scheduled start date of the tour chosen.

3. Tour will be confirmed after receipt of 25% advance deposit.

4. 100% payment must be received by ICE minimum one month prior to scheduled start of the tour or at the time booking of tour whichever is later.

5. Payment can be made online by Visa / Master / Diners cards, select net-banking accounts or by wire transfer or by demand drafts. Details will be provided by ICE at the time of tentative confirmation of services.

Cancellations -

All cancellations / amendments must be received by ICE in writing and refunds will be made after deducting the retention charges as per the following criteria -

Cancellation / Amendment Period (receiving of written / electronic communication at our office)

Retention Charges (%age of the tour cost)

More than 60 days before the scheduled start

No retention.

31-59 days before the scheduled start

25% retention.

16-30 days before the scheduled start

50% retention.

8-15 days before the scheduled start

75% retention.

1-14 days before the scheduled start

100% retention.

Cancellation on day of travel / No Show

100% retention.

Please note -

1. Amendments in terms of change of dates, change of tours, reduction in number of passengers will be treated as cancellations & amended requests will be subject to availability of facilities. Inability of ICE to provide services as per amendments will not dilute its right to charge retention.

2. The above applies to the tour cost (ground arrangements) only. The cancellation charges for air tickets will be as per the airlines rules applicable.

3. Full advance collected shall be refunded in case the tour is cancelled by us due to inadequate participation or any other reason. However, the delegates will be offered alternatives in case of cancellation due to inadequate participation.

For private tours, tailor-made itineraries and any specific needs or queries, please contact ICE at .

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